e.g. Analyst, Developer

Refine Results

Work Type

Banking Officer - ACT

  • Join an organisation dedicated to furthering the public interest
  • On-going employment arrangement and career development opportunities
  • Attractive salary plus benefits
  • Convenient Canberra CBD Location

Reserve Bank of Australia is looking for a Bank Officer for our Canberra Branch. Working as part of a small team you will respond to a range of customer enquiries and perform a variety of administrative duties.

Our Banking Department provides a range of banking services to Australian Government departments. In this role you will provide frontline support of the RBA’s Online Banking Service and other banking services provided to the Bank's customers, including electronic and paper-based banking products and services. You will be responsible for reconciling both internal administrative accounts and accounts operated by customers. 

Your main responsibilities will include:

  • Providing a high level of customer service and processing of daily transactions
  • Assisting with the Help Desk support of the RBA’s Online banking service
  • Maintenance of internal and customer accounts
  • Daily reconciliation processes and reporting
  • Assisting with the provision of counter and telling services
  • Administrative duties including records management as required
  • Weekend on-call work on a rotational arrangement

Skills and Experience

  • An ability to build and maintain strong relationships with stakeholders with good written and verbal communication skills
  • The ability to manage competing deadlines using excellent organisational skills
  • You will have a high level of accuracy and attention to detail along with well developed MS Office skills
  • Previous administration, customer service, banking or cash handling experience is desirable but not essential

By joining the RBA, you’ll have the opportunity to:

  • Work for an organisation that truly makes a difference to the Australian people
  • Develop your career in a collaborative environment
  • Access to a wide-range of benefits
  • Opportunity to develop a deep understanding of how Banking arrangements are undertaken for the Commonwealth.

About the RBA

The Reserve Bank of Australia pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It provides banking services to Australian Government departments, issues Australia's banknotes and operates infrastructure critical to the payments system.  

How to Apply

Your application should include a resume detailing your experience and qualifications.  A supporting statement addressing the selection criteria would also be welcomed.

The Reserve Bank of Australia is an equal opportunity employer.  We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.


Applications close AUS Eastern Standard Time