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Datacentre Operator

  • Great team environment 
  • Continuous shift work arrangement
  • Sydney CBD Location

We are looking for someone with strong problem solving and customer service skills to provide first level support for system management functions and incidents. You will be responsible for monitoring IT incidents across operating system, network and application environment. You will also:

  • Adhere to IT operations policies and procedures.  
  • Analyse common issues and take steps to reduce or eliminate them.
  • Provide professional customer service, while ensuring timely resolutions.
  • Ensure all problems and requests are accurately recorded in the service desk system.    

Skills and Experience

  • Working knowledge of enterprise systems management, including configuring and modifying infrastructure objects and alerting thresholds.
  • Knowledge of LAN/WAN environments and technologies.
  • Understanding of TCP/IP networking.
  • Knowledge of establishing, modifying and deploying automation jobs.
  • Previous experience in an IT operational role.
  • Experience working in and supporting financial environments.
  • Experience in configuring Application Performance Monitoring alerting thresholds.

What’s on offer?

  • Work for an organisation that truly makes a difference to the Australian people.
  • Develop your career in a collaborative environment.
  • Access to a wide-range of benefits.

About the RBA

The Reserve Bank of Australia pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system.

How to Apply

Your application should include a resume detailing your experience and qualifications.  A supporting statement addressing the selection criteria would also be welcomed.

The Reserve Bank of Australia is an equal opportunity employer.  We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

 

 

 

 

 

 

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Applications close AUS Eastern Standard Time