e.g. Analyst, Developer

Refine Results

Work Type

Business Systems Support Lead

  • Business relationship and application development
  • Great team environment
  • Sydney CBD location


We are currently seeking a Business Systems Support Lead to engage and consult with the business for the coordination, development and implementation of technology solutions for the Policy Departments’ business needs. Within this role you will help manage effective and efficient change, oversee problem and incident management processes and conduct other BAU related activities.


As part of the team you will:


  • Lead a team of seven Java and .Net developers - enhancing, supporting and maintaining systems. The team ensures high levels of availability and minimal incidents through proactive maintenance, change control, quality and testing.
  • Consult with business stakeholders to identify and prioritise their current and potential requirements, such as enhancements, maintenance and application upgrades,
  • Plan and communicate annual Release Plan with the business so they are informed, agree on estimates and are provided with regular status updates
  • Manage and deliver BAU operational services and support to meet the business needs and service levels including production systems support, DR and BCP practices, technology obsolescence and system roadmaps.
  • Create processes, automation, performance measures, standards and best practices aimed at enhancing the availability, efficiency and performance of applications
  • Undertake relevant research including the evaluation of new software, tools and techniques ensuring fit to the Bank's enterprise architecture and standards.


The successful applicant will have the following skills and experience:


  • Experience in managing a team of developers and IT specialists to deliver business requirements on time and budget.
  • Strong communication and proven experience in managing business stakeholders in relation to identifying their objectives, requirements, scope and timeline estimations
  • Experience in coding and delivering software solution using JEE or .NET technologies.
  • Knowledge of ITIL principles and practices for service delivery. Knowledge of ITIL principles and practices for service delivery.
  • Experience with software development methodologies including the design of application security and testing approaches such as Test Driven Development.


By joining the RBA, you’ll have the opportunity to


  • Work for an organisation that truly makes a  difference to the Australian people
  • Develop your career in a collaborative environment
  • Access to a wide-range of benefits


About the RBA

The Reserve Bank of Australia pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system.


How to Apply

Your application should include a resume detailing your experience and qualifications.  A supporting statement addressing the selection criteria would also be welcomed.


The Reserve Bank of Australia is an equal opportunity employer.  We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

Applications close AUS Eastern Standard Time