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Work Type


  • Impactful work that helps make a difference to the Australian people
  • A wide-range of staff benefits, including gym facilities, fitness classes and canteen
  • Opportunity to build on IT Operations experience and progress


Do work that makes a difference

This is an exciting opportunity for an IT Operator to work with a highly motivated team to further their knowledge, technical problem solving skills while providing support to the service desk.

This role sits within the IT Operations team in the Bank’s IT Infrastructure Services area. As part of the role you will be working closely to provide support to our 24/7 Operational Service Desk looking after RBA staff clients.

This is an 18 month Fixed-Term opportunity

Your team

You will work with a team of incredibly intelligent people, who are very passionate about modern workplace and service excellence.

The team is made up of 12 Operators, of which 6 are based at our Bella Vista site and 6 at our CBD site.

Your background

You will have knowledge of numerous IT Systems and value a supportive and progressive team culture.

To be successful in this critical role you will possess:

  • Ability to liaise with other areas when solving problems and escalations
  • Experience scripting and building automation in an enterprise environment.
  • Significant experience in an IT operational support role within a medium to large environment (banking/finance highly desirable)
  • Experience working within a service orientated and risk adverse environment
  • A level of technical skills that can be applied for any new automation or monitoring tools
  • Flexibility to work a 4 days on/4 days off roster compromising of both day and night shifts and some weekends


Other required qualifications:


  • Graduate or Diploma qualifications relevant to the Bank or IT industry.
  • ITIL Foundation or technical certifications.

 Your development & career

Working for an organisation that truly makes a difference to the Australian people, we can offer development and career opportunities in a collaborative environment that supports people’s growth, wellbeing and promotes flexibility.

Why RBA?

The RBA pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system, all of which contributes to the welfare of the Australian people.

Our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, we treat one another with respect, while promoting the public interest in our efforts. 

The Reserve Bank of Australia is an equal opportunity employer.  We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.


Applications close AUS Eastern Standard Time