More excellence, less vanilla

We are looking for a switched-on Systems Analyst who is keen to drive solutions for complex problems individually and in a team-based environment. You will get some of the best learning experiences, with advanced tools and team members who are passionate about protecting the security and stability of our technology estate.   

An innovative, curious work force with a solid belief in delivering value and efficiency through our work, we strongly believe in a diverse and inclusive workplace and support workplace flexibility.

 Your background

  To be successful in this critical role you will be responsible for:

• Ability to oversee or monitor the implementation of change management
• Ability to configure, unit test, administer and maintain the software and related managed applications
• Strong aptitude to analyse, recommend, design, implement and manage changes and updates to the software, including major upgrades, patches and minor version updates, customisations, and configurations
• Maintain the currency of all technical components of the system portfolio including security patching
• Demonstrated experience with management of all stakeholders, delivery partners and customers to ensure that high quality customer service is delivered
• Providing technical support to users and resolves issues, supporting infrastructure and application
• Ability to create processes, security measures, standards and best practices aimed at enhancing the availability,
• security and performance of solutions across systems
• Planning for system upgrades and implementation of new versions of software and applications

Qualifications & Other Skills

• Relevant tertiary qualifications
• Strong understanding of VPN technologies specifically around the products of Citrix and ZScaler
• Strong understanding of Networking and infrastructure
• Strong understanding of internet gateways specifically around the products of Cisco and Zscaler
• Understanding of messaging and communication
• Microsoft Exchange skills (highly desirable)
• Understanding of mobile device management (MDM) technologies
• Incident management

Your team

The Corporate Services Group is responsible for the effective provision of information technology, workplace (asset management, facilities management, building security, and procurement) and data management services to support the delivery of the Bank’s policy, operational and corporate objectives. Information Technology Department - responsible for transforming and developing the core IT functions that support the Reserve Bank's policy, operational and corporate objectives. 

Be More

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people have a meaningful role to play in achieving these objectives. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the Bank forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is an equal opportunity employer. We are committed to crafting a diverse and inclusive environment and encourage applications from expert candidates seeking workplace flexibility.